Live in production
One helpdesk, built for AMS.
Incidents, service requests and change requests with SLA tracking, severity packages, CSAT and man-day billing — plus the SAP-specific layer no generic tool ships.
Kuala Lumpur · Est. 2009 · Serving Malaysia & Brunei
A live AMS helpdesk product. Enterprise AI that survives the security review. Free monitoring tools you can run today. Fixed-price custom builds shipped in weeks.
Product
Ticketing and SLAs are table stakes. curioDesk adds the three things SAP AMS providers duct-tape together everywhere else — in one tenant-per-customer platform.
Live in production
Incidents, service requests and change requests with SLA tracking, severity packages, CSAT and man-day billing — plus the SAP-specific layer no generic tool ships.
Customers store SAP credentials once. Consultants check them out with full audit trail and AES-256-GCM envelope encryption.
RFC health checks — locks, dumps, queues, jobs, response times — feed straight into each customer's tenant.
System health plus ticket statistics, compiled into a monthly customer report. Emailed automatically or viewed on demand.
from RM 1,500/month per customer tenant
Self-hosted licence available for AMS providers.
Enterprise AI
Most enterprise AI initiatives die in the security review. Ours is designed for it.
"The model proposes.
A deterministic gate disposes."
The LLM never holds the keys. Every action it suggests passes through a plain-code policy enforcement point that decides against a verified identity — so a jailbroken prompt cannot escalate. We prove it with a red-team test suite.
Free tools
Run our open SAP monitoring tool on your landscape today. If it earns its keep, talk to us about the bigger picture.
Open source · PowerShell edition · Java on request
RFC-based health checks across S/4HANA, ECC and BW — lock entries, update records, queues, app servers, aborted jobs, short dumps and dialog response times. Clean exit codes (0/1/2) ready for cron and alerting.
The extended edition adds BW process-chain reporting, Security Audit Log detections, memory/buffer and OS disk checks, and e-mail delivery — ask us.
Fast builds
Small, sharply-scoped systems delivered in weeks, not quarters — AI-accelerated development with 17 years of enterprise judgement behind it.
A web or mobile app for one team's real workflow — approvals, tracking, field data, dashboards.
from RM 5,0002–3 weeks
One painful manual routine — reporting, reconciliation, data entry — automated end to end.
from RM 5,0002 weeks
Draft tender and proposal responses from your own past bids and documents. Your team reviews, it drafts.
from RM 8,0003 weeks
Monitoring integrations, alerting, monthly reporting, routine task automation for your AMS operation.
from RM 8,0002–4 weeks
Every build ships with source code, documentation and a handover session. No lock-in.
Contact
One WhatsApp message with the problem, the system involved and your timeline. We reply with a straight answer — usually the same day.